Terms & Conditions

Last updated: December 19, 2024

1. Introduction

Welcome to RemindSure ("we," "our," "us," or "the Company"). These Terms and Conditions ("Terms") govern your use of the RemindSure mobile application and related services (collectively, the "Service").

RemindSure is a smart reminder application designed to help users manage insurance renewals, document deadlines, premium payments, and other important dates. By using our Service, you agree to be bound by these Terms.

Important Notice

Please read these Terms carefully before using RemindSure. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Acceptance of Terms

2.1 Agreement to Terms

By downloading, installing, or using the RemindSure application, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Service.

2.2 Age Requirements

You must be at least 13 years old to use RemindSure. By using our Service, you represent and warrant that you are 13 years of age or older. If you are under 18 years of age, you must have parental or guardian consent to use our Service.

2.3 Legal Capacity

You represent and warrant that you have the legal capacity to enter into these Terms and to use our Service in accordance with all applicable laws and regulations.

3. Service Description

3.1 What RemindSure Does

RemindSure is a reminder management application that provides the following services:

  • Reminder Creation: Set up reminders for insurance renewals, document deadlines, and other important dates
  • Notification Services: Receive push notifications and alerts for upcoming deadlines
  • Client Management: Manage client information and reminders (for agent users)
  • Document Storage: Store and organize important documents
  • Analytics: Track reminder completion rates and user activity

3.2 Service Availability

We strive to provide continuous access to our Service, but we do not guarantee that the Service will be available at all times. We may suspend or discontinue the Service at any time with or without notice.

4. User Accounts

4.1 Account Creation

To use certain features of RemindSure, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.3 Account Types

RemindSure offers different account types:

  • Individual Users: Personal reminder management
  • Agent Users: Professional users who manage client reminders

5. Acceptable Use

5.1 Permitted Use

You may use RemindSure only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service

5.2 Prohibited Activities

You agree not to:

  • Use the Service to store or transmit malicious code, viruses, or other harmful software
  • Attempt to gain unauthorized access to our systems or networks
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems to access the Service without our express written permission

6. User Responsibilities

6.1 Accurate Information

You are responsible for providing accurate and complete information when creating reminders and managing your account. We are not responsible for any consequences resulting from inaccurate or incomplete information.

6.2 Reminder Management

While RemindSure helps you manage reminders, you remain responsible for:

  • Ensuring the accuracy of reminder dates and times
  • Taking action on reminders in a timely manner
  • Verifying that important deadlines are met
  • Maintaining backup records of critical information

Important Disclaimer

RemindSure is a reminder tool and should not be considered as legal, financial, or professional advice. Always consult with appropriate professionals for important decisions.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of RemindSure and its licensors. The Service is protected by copyright, trademark, and other laws.

7.2 Your Content

You retain ownership of any content you upload or create within the Service. By using our Service, you grant us a limited, non-exclusive, royalty-free license to use, store, and display your content solely for the purpose of providing the Service.

8. Privacy & Data

8.1 Privacy Policy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2 Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Disclaimers

9.1 Service Availability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9.2 No Professional Advice

RemindSure is a reminder management tool and does not provide legal, financial, insurance, or professional advice. You should consult with appropriate professionals for any decisions related to insurance, legal matters, or financial planning.

10. Limitation of Liability

10.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REMINDSURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

10.2 Maximum Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Termination

11.1 Termination by You

You may terminate your account at any time by deleting the application or contacting us to request account deletion.

11.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our Privacy Policy.

12. Governing Law

12.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which RemindSure operates, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

13. Changes to Terms

13.1 Modification Rights

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website or through the application.

13.2 Acceptance of Changes

Your continued use of the Service after any changes to these Terms constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: remindsure@mysaasapp.in

Website: https://remindsure.mysaasapp.in/

Response Time

We typically respond to inquiries within 24-48 hours during business days.